IT Consultancy & Support
Practical IT help, no jargon
Practical IT support and consultancy for small businesses — including Cyber Essentials certification, system setup, and ongoing technical guidance. We step in, sort things out, and keep your business running.
Cyber Essentials
Certification prep done for you
We guide you through the entire Cyber Essentials process — gap analysis, technical hardening, policy documentation, and evidence collection — so you can achieve certification with confidence and minimal disruption.
Please note: Cyber Essentials certification is issued by an IASME-accredited certifying body, not by Apex Studio Codes. Our service covers the preparation and technical work required to pass — we do not act as the certifying authority. Get in touch if you have questions.
What's Included
Everything you need to pass. Nothing you don't.
Every plan is led end-to-end by our team. We assess your environment against the five Cyber Essentials controls, handle the remediation work, and prepare your evidence pack so you can submit with confidence.
See plans & pricing- Full gap analysis against all five Cyber Essentials controls.
- Firewall, MFA, patching, and endpoint hardening guidance.
- Policy updates, scope documentation, and evidence packs.
- Assessor-ready answers and support through submission queries.
Plans & Pricing
Simple, transparent pricing
Choose the plan that fits your environment. Every plan is led by our team — no hidden fees, no surprises.
Essential
Essential Prep
Certification prep for teams who are nearly ready
- For teams who are nearly ready — light config/policy tidy-up
- Rapid gap check with a short action list
- Evidence pack and assessor-ready answers
Plus
Plus Prep
Full config uplift for small to mid-size setups
- For small to mid-size setups needing config uplift
- Firewall, MFA, patching, and endpoint hardening
- Policy updates and scope documentation
Pro
Pro Prep
End-to-end prep for high-demand or multi-site environments
- For high-demand or multi-site environments
- Full technical configuration plus monitoring and backup alignment
- Hands-on support through submission and assessor queries
Not sure which plan is right for you? Get in touch and we'll help you choose.
IT Support
Practical IT help for businesses
Whether you're setting up a brand new office network, rolling out devices for a growing team, or just dealing with day-to-day tech headaches — we step in and get things working properly so you can focus on running your business.
What We Cover
Hands-on support, no jargon.
We work directly with your business to assess your current setup, identify what needs fixing or improving, and then get on with doing it. From first consultation through to a fully running environment, we handle the technical side so you don't have to.
See plans & pricing- Network setup and configuration — wired, Wi-Fi, and VPN.
- Device setup, software installation, and user provisioning.
- Email and productivity tools — Microsoft 365, Google Workspace, and more.
- Fault-finding, troubleshooting, and ongoing remote or on-site assistance.
Common Scenarios
Sound familiar?
These are some of the most common situations we help businesses work through — if yours isn't listed, just get in touch.
Network
New office setup
Moving into a new space and need everything wired up and working from day one.
- Router, switch, and access point configuration
- VLAN and firewall rules set up correctly from the start
- All devices connected, tested, and documented
Devices
Team rollout
Growing your headcount and need new machines set up quickly and consistently.
- Windows and macOS device configuration
- User accounts, email, and app provisioning
- Printers, peripherals, and shared resources
Troubleshooting
Something's broken
Things aren't working as they should and you need someone to diagnose and fix the issue.
- Remote or on-site fault diagnosis
- Connectivity, email, software, and hardware issues
- Clear explanation of what went wrong and how it's fixed
Plans & Pricing
Simple, transparent pricing
Whether you need a one-off fix or ongoing support, we have a plan to match. All work carried out by our team — no hidden fees, no surprises.
Starter
Ad-hoc Support
One-off help for a specific issue or small setup task
- Ideal for single faults, quick fixes, or one-off setups
- Remote support session included
- Summary and follow-up notes provided
Standard
Business Setup
Full IT setup or overhaul for small to mid-size businesses
- Network, device, and software setup end-to-end
- Email and productivity platform configuration
- Remote and on-site support options available
Premium
Ongoing Support
Retained IT support for businesses that want ongoing cover
- Priority remote support with agreed response times
- Regular check-ins and proactive system monitoring
- Discounted rates on any additional project work
Not sure which plan fits? Get in touch and we'll talk through your situation.